Noma Support

Help & Support

Noma is a family AI assistant with AI conversations, long-term memory, and smart home status and control through Home Assistant. It learns about you to help your home serve you better.

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Frequently asked questions

How do I sign in?

Open the App’s sign-in screen and request a verification code using your phone number or email. Sign in with Apple is also available on iPhone. Use the same sign-in method you used when registering. If a code does not arrive, check your messages or spam folder and try again later.

How do I connect Home Assistant?

For initial setup, sign in to Noma in a desktop browser and open Settings → Home Assistant. Follow the connection wizard and authorize access with a Home Assistant long-lived access token. Sign in to the same Noma account in the mobile App to sync the connection. Keep Home Assistant and the local connection service running, and confirm that your devices work in Home Assistant first.

How do I use real-time voice?

After signing in, open real-time voice from the conversation screen and allow microphone access. If recording does not work, check Noma’s microphone permission in your phone’s system settings. If you cannot hear audio, check the volume, audio output device and network connection.

How do I view or delete saved memories?

In the App, open Settings → Memory to search, filter and delete saved memories, or turn off Enable Memory. Deleting a memory or turning off this switch does not delete your account.

How do I request account deletion?

Email support below to request account deletion. Include your sign-in method and the data you want deleted. We will verify account ownership before processing the request. Do not send passwords, verification codes or Home Assistant access tokens. Signing out does not delete your account.

Read the Home Assistant setup guide

Contact support

Need more help? Email us or use our feedback page to get in touch.

1119765689hw@gmail.com

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Noma Help & Support